Privacy Policy

This Privacy Policy explains how Lotto in Brasil ("Lotto", "we", "us", or "our") collects, uses, shares, and protects information when you access or use our website and related services. Effective date: July 17, 2026.

1. About this Privacy Policy

This page describes the privacy practices that apply when you visit and interact with Lotto in Brasil and any pages, forms, and features provided through the site.

2. Information we collect

Depending on how you use the site, we may collect the following categories of information:

Contact details you provide, such as your name and email address when you reach out to us.
Message content and related details you submit through contact forms or email (including attachments you choose to send).
Basic account or preference information if you sign up to receive updates (where available), such as language or notification preferences.
Device information, such as device type, operating system, browser type, and screen resolution.
Usage data, such as pages viewed, links clicked, time spent on pages, and navigation paths.
Log data, such as IP address, approximate location derived from IP, timestamps, and referring/exit pages.
Cookie and similar technology data, such as cookie identifiers and settings.
Information about your interactions with emails or messages we send (for example, whether an email was opened), where supported by our tools.
Feedback and survey responses you choose to provide.
Information you provide when reporting a problem or requesting support.
Security-related data used to protect the site, such as signals associated with suspicious activity.
Preference signals related to consent choices for cookies or similar technologies.
Public information you choose to share with us via social media or other public channels (only to the extent permitted by those platforms and your settings).
Aggregated or de-identified information that does not directly identify you.
Other information you voluntarily provide that is reasonably necessary to respond to your request.

We generally collect information in these ways:

Directly from you when you submit information through the website or email us.
Automatically when you use the site, through logs and cookies or similar technologies.
From service providers that help us operate, secure, and measure the performance of the site.
From publicly available sources where applicable and permitted.

3. How we use your information

We use collected information for the following purposes, as applicable:

To provide and maintain the website and its features.
To respond to your requests, inquiries, and support messages.
To improve content, usability, and user experience.
To analyze site performance and understand how visitors use the site.
To manage and remember your preferences, including cookie consent choices.
To detect, prevent, and investigate fraud, abuse, security incidents, or technical issues.
To protect the rights, safety, and security of Lotto, our users, and others.
To comply with applicable legal obligations and enforce our terms and policies.
To communicate with you about changes to the site or this policy.
To maintain internal records and administrative purposes.
To measure the effectiveness of site features and communications.
To provide relevant content based on general location or language where you have not set preferences.
To debug and repair errors that impair intended functionality.
To conduct audits relating to security, availability, and performance.
To protect against malicious, deceptive, or illegal activity.
To comply with requests from competent authorities where required by law.
To support business continuity, backups, and disaster recovery operations.

We do not sell your personal information in exchange for money.

Where required, we rely on your consent (for example, for certain cookies). Otherwise, we process information based on legitimate interests (such as operating and securing the site), performance of a contract (if applicable), and/or legal obligations.

4. Contacting us

If you have questions about this Privacy Policy or our privacy practices, you can contact us at [email protected].

We will review and respond within a reasonable time, and sooner where required by applicable law.

5. Cookies and similar technologies

We use cookies and similar technologies (such as local storage and pixels) to operate the site, remember preferences, measure performance, and help protect against abuse.

Cookies may be classified as follows:

Strictly necessary: Required for core site functionality and security.
Preferences: Help remember settings such as language or region selections.
Analytics: Help us understand usage patterns and improve the site.
Marketing (if used): May be used to measure campaigns or show content that may be relevant.

You can control cookies through your browser settings and, where available, through any consent tools presented on the site. If you disable cookies, some features may not function properly.

Where required by law, we will request your consent before placing non-essential cookies on your device.

6. Sharing and disclosure

We may share information with trusted third parties only as necessary to operate the site and provide services, and only in accordance with this Privacy Policy.

Service providers may help with hosting, content delivery, analytics, security monitoring, email delivery, and customer support. They are permitted to process information only on our instructions and for the purposes we authorize.

We may disclose information to comply with legal obligations, respond to lawful requests, protect our rights and property, investigate potential violations, or address security and technical issues.

If we are involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We do not knowingly share personal information with third parties for their own direct marketing purposes unless you have consented where required.

7. International data transfers

Your information may be processed in countries other than Brazil, including where our hosting or service providers operate. When we transfer personal information internationally we take reasonable steps to ensure it is protected using appropriate safeguards. For questions about transfers, contact [email protected].

8. Data retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. To request deletion where applicable, contact [email protected].

9. Your rights and choices

Depending on your location and applicable law (including Brazil’s LGPD), you may have rights such as access, correction, deletion, portability, information about processing, and the ability to withdraw consent where processing is based on consent. To submit a request, contact [email protected].

10. Children’s privacy

The site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

11. Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.

Access controls: We limit access to information to those who need it for legitimate purposes.
Encryption: We use encryption where appropriate in transit and/or at rest depending on the system.
Monitoring: We use logging and monitoring to help detect and respond to suspicious activity.
Incident response: We maintain processes to assess and respond to security events.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date. Effective date: July 17, 2026.